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| Code of Banking Practice | Enhance Transparency of Credit Card Transactions in FX and DCC | Electronic Statements of Account (e-Statements) | Procedure for Following up Mis-transfer of Funds Reported by Customers | Guideline on Barrier-free Banking Services | Guideline on Banking Services for Persons with Intellectual Disabilities | Marketing Calls from Banks | Reporting Loss of Credit Card | ATM Cash Withdrawal Service Outside HK | Internet Banking | Electronic Cheque(e-Cheque) | Electronic Bill Presentment and Payment Service | Published Resources | Best Practice on NFC Mobile Payment in HK | Prevention of Money Laundering | AEOI Fact Sheet | FATCA Fact Sheet | Open API Phase II Common Baseline | Outward Remittance | Corruption Prevention | Anti-Deception Resources | Hong Kong General Holidays | Typhoon and Rainstorm Arrangements |
Last updated: 20 March 2020  


    The Consumer Credit Data Sharing Leaflet explains what credit data sharing is about and the benefit to customers, banks and the community at large.
PDF (1.33KB)


The Understanding Dormant Accounts Leaflet explains why customers should avoid dormant accounts.
PDF (61KB)

Other languages:
Bahasa Indonesia    │    Hindi हिन्दी   │    Nepali नेपाली    │   
Punjabi ਪੰਜਾਬੀ    │    Tagalog    │    Thai ไทย    │    Urdu اردو   │   Vietnamese Tiếng Việt

  The Financial Health Leaflet explains the importance of managing credit and the consequences of bankruptcy, with suggestions on measures to enhance financial planning and management. 
PDF (633KB)

Other languages:
Bahasa Indonesia    │    Hindi हिन्दी    │    Nepali नेपाली    │    
Punjabi ਪੰਜਾਬੀ    │    Tagalog    │    Thai ไทย    │    Urdu اردو
    │    Vietnamese Tiếng Việt
    The leaflet on A Commercial Credit Reference Agency for Hong Kong   (CCRA & You) explains how the commercial credit reference agency operates and its benefits to borrowers and lenders.
PDF (2.37MB)

Related Links

The Hong Kong Monetary Authority

Investor Education Centre


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