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| Code of Banking Practice | Enhance Transparency of Credit Card Transactions in FX and DCC | Electronic Statements of Account (e-Statements) | Procedure for Following up Mis-transfer of Funds Reported by Customers | Guideline on Banking Services for Persons with Dementia | Guideline on Barrier-free Banking Services | Guideline on Banking Services for Persons with Intellectual Disabilities | Open API | Marketing Calls from Banks | Reporting Loss of Credit Card | ATM Cash Withdrawal Service Outside HK | Internet Banking | Electronic Cheque(e-Cheque) | Published Resources | Electronic Bill Presentment and Payment Service | Best Practice on NFC Mobile Payment in HK | Prevention of Money Laundering | AEOI Fact Sheet | FATCA Fact Sheet | Outward Remittance | Corruption Prevention | Anti-Deception Resources | Hong Kong General Holidays | Typhoon and Rainstorm Arrangements | Additional Payment Arrangement for Property Transactions (PAPT) | Multiple Credit Reference Agencies Model |
Last updated: 22 September 2015  


    The Consumer Credit Data Sharing Leaflet explains what credit data sharing is about and the benefit to customers, banks and the community at large.
PDF (1.33KB)


The Understanding Dormant Accounts & Deceased Accounts Leaflet explains why dormant accounts and deceased accounts should be handled promptly.

Other languages:
Bahasa Indonesia    │    Hindi हिन्दी    │    Nepali नेपाली   │    
Punjabi ਪੰਜਾਬੀ   │   Tagalog    │    Thai ไทย    │    Urdu اردو
    │    Vietnamese Tiếng Việt

  The Financial Health Leaflet explains the importance of managing credit and the consequences of bankruptcy, with suggestions on measures to enhance financial planning and management. 
PDF (633KB)

Other languages:
Bahasa Indonesia    │    Hindi हिन्दी    │    Nepali नेपाली    │    
Punjabi ਪੰਜਾਬੀ    │    Tagalog    │    Thai ไทย    │    Urdu اردو
    │    Vietnamese Tiếng Việt
    The leaflet on A Commercial Credit Reference Agency for Hong Kong   (CCRA & You) explains how the commercial credit reference agency operates and its benefits to borrowers and lenders.
PDF (2.37MB)

Related Links

The Hong Kong Monetary Authority

Investor Education Centre


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